Support

Found a pin in the wrong place, a bad description, or something that won’t work? Get in touch.

Email

[email protected]

For a problem with one specific item, a wrong pin, a bad photo, or a bad note, open that item in the app and tap the flag in the top corner. It fills in the item details for you and, for a wrong pin, lets you drop the correct location on a mini map. For anything else, use More › Send general feedback.

Do I need to be online?

No. All the tracking, maps, and 100% stats work offline. Reference images and video walkthroughs need a connection.

Does progress sync between devices?

Yes, with Premium. iCloud Sync keeps your progress the same on your iPhone and iPad, as long as both are signed in to iCloud with the same Apple account. It is on by default and can be switched off under More › Sync & Backup.

Without Premium you can still move progress yourself with More › Export progress and Restore from backup, which are free for everyone.

How do I restore Premium on a new device?

Open More and tap Restore purchases. Premium is tied to the Apple account you bought it with, so sign in with that same Apple ID first.

How do I manage or cancel Premium?

In your device’s App Store account settings, under Subscriptions.