Vinewood Vault
Support
Found a pin in the wrong place, a bad description, or something that won’t work? Get in touch.
For a problem with one specific item, a wrong pin, a bad photo, or a bad note, open that item in the app and tap the flag in the top corner. It fills in the item details for you and, for a wrong pin, lets you drop the correct location on a mini map. For anything else, use More › Send general feedback.
Do I need to be online?
No. All the tracking, maps, and 100% stats work offline. Reference images and video walkthroughs need a connection.
Does progress sync between devices?
Not currently. Progress is stored on each device. You can move it yourself with More › Export progress and Restore from backup.
How do I restore Premium on a new device?
Open More and tap Restore purchases. Premium is tied to the Apple account you bought it with, so sign in with that same Apple ID first.
How do I manage or cancel Premium?
In your device’s App Store account settings, under Subscriptions.